Unique Value Proposition

ISG provides the automotive industry with the most comprehensive solution to manage the vehicle
reacquisition and remarketing process as a result of our unparalleled experience and case
management system which results in ISG's clients achieving lower operating expenses,
reduced depreciation, and adherence to state and federal regulations.

ISG's RAV services include six key components:

Vehicle Repurchase and Replacement Services

Outsourced benefits include:

•  Reacquired vehicle transactions settled by trained and experienced staff that specializes in Lemon Law negotiation and results
    in consistent and accurate resolutions
•  Single point of contact for vehicle owner, dealer, automaker's field, and legal representatives to communicate with to ensure
   transactions completed in a timely manner and adhere to mandated compliance timeframes
•  Utilize Transfer Agents who provide a professional resource for administering the vehicle surrender and ensuring the title
   transaction documents are executed properly

Vehicle Transportation Coordination and Tracking

Outsourced benefits include:

•  Coordinate transport of vehicle to approved repair location
•  Follow-up with repair location to obtain status of repair
•  Obtain final Repair Order
•  Coordinate transport of vehicle to designated auction

Vehicle Disposal

Outsourced benefits include:

•  Final Repair Documentation is consistent throughout the channel as Dealers are educated on the importance of correcting
   "reacquired vehicle" nonconformities
•  Assurance that Lemon Law Resale Disclosure documents are prepared in accordance with State statutes
•  Overall awareness and sense of urgency for making sure the vehicles are repaired in a timely manner,
   thereby reducing unnecessary depreciation expense

Lemon Law Vehicle Disclosure and Compliance

Outsourced benefits include:

•  Prepare Lemon Law Disclosure
•  Follow-up with 3P Transports and Auctions to ensure vehicles are sold within process timelines
•  Assistance with the Manufacturer's vehicle management system
•  Consistent and aggressive process of obtaining the executed Disclosure Documents from 3P Auctions and Purchasing Dealer

Title Administration

Outsourced benefits include:

•  Receipt of titles expedited by dedicated and trained Titles team
•  Titles branded accurately and promptly
•  Title Bonding

Sales Tax Reclamation

Outsourced benefits include:

•  State recognition and experience with filing sales tax claims
•  Automated claim system to expedite recovery of sales tax dollars reimbursed to Manufacturers
•  Claims filed timely to permit a quick turnaround by most states
•  Access to legal tax expertise through ISG's partners
•  Continual addition of States for which ISG can recover sales tax