Impartial Services Group, LLC

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Welcome: Impartial Services Group, LLC

Founded in 1996, Impartial Services Group, LLC ("ISG"), provides innovative, business process outsourced solutions to automakers to help them prevent and manage vehicle repurchases, respond quickly and appropriately to elevated customer issues, inspect third party performance, and achieve higher levels in sales, warranty and customer satisfaction.

Market Differentiators
ISG is the only company in the industry that provides a one stop solution for reacquired vehicles, from owner financial negotiations to vehicle sale at auction, as well as risk management and field inspection services. Our unparalleled experience creates a proven platform for outsourced customer, administrative, and field support solutions for the automotive industry and other industries with similar regulatory requirements. Learn more..

Resolving critical business challenges for over a decade!

	Reacquired Vehicle Services ISG's Reacquired Vehicle Services (RAV) offering includes vehicle repurchase and replacement services, vehicle disposal management, Lemon Law disclosure and compliance, title administration, and sales tax reclamation. Learn more..
	Risk Management Services ISG's Risk Management Services includes complaint investigation to resolution, preparing and tracking vehicle resale disclosures for auction sales, Lemon Law claim review, and other special project services. Learn more..
	Verification & Inspection Services ISG's Verification & Inspection Services includes auction remarketing representation, Certified Pre-Owned Vehicle (CPOV) review, vehicle repair verification, vehicle technical inspections, and on-site inventory audits. Learn more..


ISG maintains a national field force consisting of trained and experienced Transfer Agents, Vehicle Technical Inspectors, Auction Specialists, and CPOV Specialists. Learn more..

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