Impartial Services Group provides innovative, business process outsourced solutions for automakers to maximize profitability and increase customer loyalty. Discover how we can help grow your business.
ISG's flexible model lets companies choose the best recall solutions for their organization. ISG can manage every aspect of a recall, or only certain components, while driving remedy rate improvements.
ISG’s experienced customer care coordinators can manage every aspect of a vehicle repurchase or replacement to improve customer loyalty and protect your bottom line.
CUSTOMER CARE & RETENTION SERVICES
As a third-party solution provider, ISG is in the business of restoring customer confidence and satisfaction. Whether improving recall effectiveness, managing escalated care issues, or fulfilling a vehicle reacquisition, ISG can increase customer loyalty. Learn more about how we can improve customer loyalty and increase your recall remedy rate.
LOGISTICS & OUTREACH SERVICES
ISG can manage a broad scope of administrative and operational functions for your enterprise, freeing up internal resources to concentrate on business growth. Learn more about how our talented people, smart systems, and creative processes can benefit your company.
COMPLIANCE & ADMINISTRATIVE SERVICES
ISG can ensure greater accuracy and meticulous attention to detail when we take on your compliance, data and administrative services. Learn how our detailed processes and industry expertise can save your company time and money.